Operations & Deployment
Deploy with confidence — tested call flows, documented telephony resources, tasks, Quality Studio, and compliance review visible before launch.

Deployment Controls
Move from draft to production with visible controls for testing, publishing, monitoring, and operational review.
- Draft, test, and production stages for call flows
- Usage and outcome monitoring after launch
- GDPR-compliant rollout planning for European teams
- Capacity planning handled as part of rollout

Telephony Operations
Bring phone numbers, SIP trunks, and routing requirements into the same operating model as the voice agent.
- Phone number management for inbound and outbound paths
- SIP trunk setup for BYOC deployments
- Provider choices documented before go-live
- Inbound and outbound routing configuration

Tasks & Quality Loop
Keep post-call work visible. Quality Studio findings, failed handoffs, and follow-up requirements become owned tasks instead of hidden notes.
- Quality issues tied to the source conversation
- Follow-up tasks assigned to clear owners
- Review loops for agent instructions and handoff rules
- Operational fixes visible after production launch

Security & Compliance
Designed for GDPR-sensitive European operations with encryption, auditability, retention planning, and human oversight patterns.
- GDPR-compliant data handling
- Retention rules documented before rollout
- EU AI Act alignment reviewed per deployment
- TLS encryption for data in transit
- Conversation history and audit trail for review

SIP
BYOC Path
Tasks
Follow-up
DACH
EU Focus
GDPR
Designed For
Enterprise-ready from day one.
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