Maps to current Starter
Team Edition
A clean entry point for one live workflow, smaller teams, and fast time to first value.
Edition Overview
Three editions for every Voice AI rollout
Start with one live workflow. Add CRM context, partner operations, and success support when the rollout grows. Every edition runs on the same Voice AI platform.
Numbers on this page follow the package structure from February 2025. Enterprise scope is quoted separately.
How the commercial model expands
01
Team Edition
420 included minutes, EUR 0.25 overage
02
Growth Edition
2,000 included minutes, EUR 0.17 overage
03
Scale Edition
5,000 included minutes, expands into 10,000-minute and enterprise scope
Partner ecosystem
Referral, solution, and technology partners work on the same platform and grow into Silver, Gold, and Platinum levels.
Referral PartnerSolution PartnerTechnology Partner
Included across every edition
Voice AI engine
Human and agent transfer
Custom actions and API integration
Multilingual transcription
Calendar booking
Commercial Mapping
This page groups the current sheet into three buying motions
The PDF package sheet is still the detailed commercial source. This page groups those packages into clearer editions for buyers and partners.
Maps to current Growth
Growth Edition
The first partner-ready and CRM-aware operating model in the current package sheet.
Groups Business, Scale, and Enterprise scope
Scale Edition
A clearer buying frame for larger rollouts where support, governance, and custom scope matter more than one fixed public price.
Editions
Start simple. Scale without changing platform
The structure follows the logic strong enterprise pricing pages use: a clear entry point, visible upgrade triggers, and a partner path that grows with the rollout.
Built from Starter
Team Edition
From EUR 99 / month
420 included minutes, EUR 0.25 overage
For one live workflow, a small operations team, and a fast proof that callers want to use.
Best for first live deployments
Agents
5
Concurrent conversations
5
Team members
3
History retention
365 days
- Voice AI engine with human transfer and agent-to-agent routing
- Batch campaigns, standard model setup, and basic booking integration
- Action mapping and API integration planning from day one
- A focused setup for one team before CRM context becomes necessary
Built from Growth
Growth Edition
Most balanced edition
From EUR 490 / month
2,000 included minutes, EUR 0.17 overage
For teams that want CRM-aware calls, more concurrency, and a commercial setup that is ready for partners.
Best for daily production use
Agents
30
Concurrent conversations
15
Team members
10
Subaccounts
10
- Dynamic CRM context for more relevant conversations
- Reseller readiness with subaccounts
- Advanced booking integration, SIP trunk support, and multiple LLMs
- Secondary goals and custom call analysis for real optimization work
Built from Business, Scale, and Enterprise
Scale Edition
From EUR 1,300 / month
5,000 included minutes, expands into 10,000-minute and enterprise scope
For larger deployments, partner-led delivery, and teams that need governance, support depth, and room to keep expanding.
Best for larger and multi-client rollouts
Agents
75+
Concurrent conversations
25 to 40
Team members
20 to 50
Success model
Shared or dedicated
- Shared or dedicated success management depending on rollout size
- Private Slack, white-glove onboarding, and multi-client operating room
- Stronger subaccount and commercial governance controls
- A path into realtime and custom model setups with separate enterprise quoting
Buyer Guide
Which edition fits your actual operating model?
Buyers usually hesitate at one point: which plan is enough now, and which plan prevents rework later. This section answers that directly.
Choose Team when you need one live workflow fast
- One team owns the rollout
- CRM context is optional for now
- You want to prove call quality before broad rollout
Choose Growth when Voice AI becomes part of daily operations
- Callers need CRM-aware answers
- Several teams or client accounts need access
- Reseller or subaccount logic matters
Choose Scale when the rollout needs governance and deeper support
- The rollout spans multiple brands, teams, or clients
- Success management and onboarding need a stronger layer
- Custom scope, larger minute volume, or enterprise terms are in play
What Changes
Capacity, context, and partner readiness
Team proves the workflow. Growth adds CRM-aware automation and reseller controls. Scale adds governance, support depth, and room for larger partner-led deployments.
| Criteria | Team Edition | Growth Edition | Scale Edition |
|---|---|---|---|
| Starting price | EUR 99 / month | EUR 490 / month | From EUR 1,300 / month |
| Included minutes | 420 | 2,000 | 5,000 to 10,000+ |
| Agents | 5 | 30 | 75 to unlimited |
| CRM context | Not included | Included | Included |
| Subaccounts | Not included | 10 | 20 to 50 |
| Reseller | Not included | Included | Included with stronger governance |
| Support layer | Standard email support | Priority email support | Priority support, private Slack, and success management |
Operational Scope
What the package range already covers today
This is product proof, not marketing hype. The current package sheet already spans single-team pilots through larger multi-client operations.
5 to unlimited
Agent range
The current sheet spans small-team rollouts and large multi-agent operations.
1 to 40
Concurrent conversations
Capacity scales step by step instead of forcing a platform change.
1 to 50
Team members
The operating model expands from a focused setup to a wider delivery organization.
Standard to custom
Model and voice stack
The sheet already covers OpenAI-based entry setups through multiple LLMs, custom scope, realtime, and cloning.
Commercial Details
The details buyers and partners usually ask for next
Strong pricing pages do not stop at plan names. They explain overage, telephony, model options, onboarding, and support so the commercial picture is complete.
Usage and overage
The package sheet keeps the core commercial model simple: included minutes by tier, then a defined overage rate.
- 420 minutes in Starter, 2,000 in Growth, 5,000 in Business, 10,000 in Scale
- EUR 0.25 overage in Starter, EUR 0.17 from Growth upward
- Enterprise scope moves to a separate quote instead of hiding custom terms in the public page
Telephony and numbers
Telephony detail is available directly alongside plan comparison, so teams can evaluate numbers, SIP trunks, and rollout scope together.
- Provided test numbers start at 1 and scale to 20
- Purchased numbers are available from Starter upward
- SIP trunk integration starts in Growth and stays available in upper tiers
Models, voices, and realtime scope
Each edition shows how the technical stack grows with the rollout, not only how the minute volume changes.
- Standard setup in lower tiers, multiple LLMs from Growth
- Custom model scope and realtime path in upper tiers
- Voice, provider, and realtime options expand in higher-scope deployments
Partner operations
Growth introduces the partner operating model, making it the natural step for agencies and solution partners that need client delivery at scale.
- Reseller support starts in Growth
- Subaccounts start in Growth and expand in upper tiers
- This is the point where agencies and solution partners can scale client delivery cleanly
Support and onboarding
Support and onboarding are visible by edition because operational risk depends on process, training, and response model, not only product features.
- Support moves from standard email to priority support as the rollout grows
- Shared success management and white-glove onboarding start before dedicated models kick in
- Private Slack appears in higher-scope tiers with stronger support windows
Trust & Deployment
Roll out Voice AI with clear operating boundaries
The brand book is clear on this point: trust needs proof. This section keeps deployment, legal clarity, and fallback logic visible on the edition page.
EU-first operating model
A European company, an EU-first operating model, and transparent handling of legal and data questions are part of the commercial evaluation.
Compliance needs proof
Keep GDPR-compliant workflows and AI Act preparation visible on the commercial page so trust is part of the buying decision, not an afterthought.
Fallback and transfer stay in scope
Every edition keeps human transfer and agent transfer visible. That matters when service quality and escalation logic are part of the rollout.
Quality grows with the rollout
The stack already includes call analysis, retention controls, and success support. That gives teams a quality layer, not just a voice layer.
Expansion Path
When teams move to the next edition
Step 01
Move to Team Edition
Choose this when you want to prove one workflow quickly, keep the scope tight, and go live without a CRM project.
Step 02
Move to Growth Edition
Upgrade when callers need CRM-aware answers, multiple teams need access, or the commercial model must support resellers and subaccounts.
Step 03
Move to Scale Edition
Step up when the rollout becomes multi-client, support depth matters, or the business needs stronger governance and white-glove delivery.
Partner Program
Different partner motions. One operating model.
Some partners bring demand. Some implement and optimize. Some build integrations. The program supports these motions without forcing every partner into the same box.
Referral Partner
For consultants, agencies, and networks that open doors and want a simple commercial handoff.
- Shared messaging and deal handoff
- Simple path into the ecosystem without delivery overhead
- Best when trust and access matter more than implementation
Solution Partner
For teams that implement, train, optimize, and own the Voice AI rollout together with the customer.
- Best fit for CRM context, process design, and training work
- Access to partner-ready commercial controls in Growth and Scale
- Strong model for agencies and implementation specialists
Technology Partner
For platforms and products that integrate into the call flow, data flow, or partner delivery stack.
- Shared integration story and technical collaboration
- Useful when the customer solution depends on multiple systems
- Clear path into joint go-to-market conversations
Partner Path
A clear path from first fit to customer delivery
This is the practical sequence most mature partner ecosystems make explicit. It removes ambiguity early and shortens time to first revenue.
Step 01
Choose the partner motion
Start by deciding whether the partner adds demand, delivery, or technology. That keeps the commercial discussion concrete from the first call.
Step 02
Align the commercial model
Match the partner motion with the right edition, support layer, and subaccount model.
Step 03
Run enablement and setup
Use training, documentation, and onboarding to get the first deployment or first integration into production shape.
Step 04
Launch and expand
From there, the partner grows into co-selling, deeper delivery, stronger support tiers, or broader integration work.
Program Levels
Clear levels for long-term growth
The level system mirrors what buyers expect from larger ecosystems: visible progression, stronger proof, and better support at higher levels.
Entry level
Silver
- Training, documentation, and portal access
- A clean starting point for first customer work
- Sales materials and email support
Growth
Gold
- Everything in Silver, plus co-marketing options
- Priority support and quarterly business reviews
- Best when the partner program becomes a real revenue motion
Strategic
Platinum
- Everything in Gold, plus a dedicated partner lead
- Custom commercials and joint roadmap work
- Built for long-term strategic partners and larger rollouts
Edition FAQ
Questions buyers and partners
ask before they decide
How does this page relate to the package PDF?
This page groups the detailed package sheet into three clearer editions. The PDF remains the detailed pricing source for exact package rows and enterprise quoting.
When should we move from Team to Growth?
Move when CRM context matters, several teams need access, or you need reseller or subaccount logic. That is the real breakpoint in the current commercial model.
When does Scale become the right conversation?
Scale matters when the rollout spans multiple clients, support depth matters, or you need stronger governance, higher capacity, and custom scope. That is where public pricing usually turns into guided sales.
Are phone numbers and SIP included?
Purchased numbers are available from Starter upward. Provided test numbers scale by tier. SIP trunk integration starts in Growth and remains available in higher-scope packages.
What happens after the included minutes are used?
The commercial model moves to overage. Starter uses EUR 0.25 per minute. Growth and higher public tiers use EUR 0.17 per minute. Enterprise scope is quoted separately.
Can partners resell the platform?
Yes, that path starts in Growth. That is why Growth is the key edition for partner-ready delivery. Higher tiers expand governance, support, and multi-client scope.
Do you still offer a trial path?
Yes. The current package sheet includes a free trial with 60 total minutes. The editions page focuses on paid rollout paths after that first test phase.
Need the right edition for your team or partner model?
We can map your workflow, minutes, integrations, and delivery model to the right edition in one session.
Use this page as the commercial storyline. Use the pricing page for the full package matrix.